Privacy

At Spadico, we take the protection of our customers’ and users’ personal data very seriously. Therefore, we process personal information lawfully, fairly, transparently and in accordance with the current data protection regulations.

This privacy policy explains what personal data we may collect through our website, the purposes for which we process it, how long we keep it, to whom it may be disclosed and what rights users may exercise.

1. Data Controller

The data controller responsible for the personal data collected through this website is:

Spadico — Suministros Generales On Line, S.L. 
Tax ID / CIF: B90340407
Telephone: +34 639 010 678
Email: info@spadico.com

For any enquiry related to the processing of your personal data, you may contact us using the email address indicated above.

2. Personal Data We May Process

Through the Spadico website, we may process the personal data that users voluntarily provide when making a purchase, creating a customer account, contacting us, subscribing to commercial communications or using any of the forms available on the website.

Among others, we may process the following categories of data:

• Identification data: name, surname, company name, tax identification number, username or registration details.
• Contact details: postal address, delivery address, email address and telephone number.
• Billing and purchase data: products purchased, order history, billing details, payment method and data necessary to manage the transaction.
• Shipping-related data: delivery address, contact details for the transport agency, order notes and tracking details.
• Browsing data: IP address, device type, browser, operating system, pages visited and other information obtained through cookies or similar technologies, always in accordance with the corresponding Cookie Policy.
• Data voluntarily included by the user in forms, messages or communications sent to Spadico.

Spadico does not request special categories of personal data, such as data relating to health, ideology, religion, trade union membership, sexual orientation or biometric data. Users must refrain from providing this type of information through the website.

3. Purposes of Processing

Personal data may be processed for the following purposes:

• To manage user registration and customer accounts.
• To process orders, purchases, payments, invoices, shipments and returns.
• To manage the commercial relationship with the customer.
• To respond to enquiries, requests for information, incidents, complaints or communications made by the user.
• To facilitate order tracking and coordination with transport agencies.
• To comply with legal, tax, accounting, administrative and consumer protection obligations.
• To send communications related to orders, purchases, incidents, returns or contracted services.
• To send commercial communications, offers or news from Spadico when the user has given consent or where there is another legal basis that permits it.
• To improve the website, the user experience, site security and the quality of our products and services.
• To prevent fraud, misuse of the website or unauthorised activities.

4. Legal Basis for Processing

The processing of personal data will be carried out on the following legal bases:

• Performance of a contract or application of pre-contractual measures: to manage purchases, orders, shipments, returns, invoicing, customer service and enquiries related to products or services.
• Compliance with legal obligations: to comply with tax, accounting, commercial, consumer protection, invoicing, warranty and legally required document retention obligations.
• User consent: for sending commercial communications where required, newsletter subscriptions or the use of certain non-essential cookies.
• Legitimate interest: to improve our services, ensure website security, prevent fraud, handle communications with existing customers and carry out basic commercial management actions, always respecting users’ rights and freedoms.

5. Data Retention

Personal data will be kept for the time necessary to fulfil the purpose for which it was collected and, subsequently, for the legally required periods in order to address possible legal, tax, accounting, contractual or administrative liabilities.

In general:

• Data related to orders, invoicing and commercial transactions will be kept for the periods required by tax, accounting and commercial regulations.
• Data necessary to respond to enquiries will be kept for the time required to manage the request and, where applicable, to address possible liabilities.
• Data processed for the sending of commercial communications will be kept until the user withdraws consent or requests to unsubscribe.
• Data linked to cookies will be retained according to the provisions of the Cookie Policy.

Once the applicable periods have expired, the data will be deleted or blocked in accordance with current regulations.

6. Disclosure of Data to Third Parties

Spadico does not sell or rent its customers’ or users’ personal data to third parties.

However, in order to properly provide its services, certain data may be disclosed to third parties when necessary, including:

• Transport and logistics companies, to manage order delivery.
• Banks, payment gateways and payment service providers, to manage payments, charges or refunds.
• Tax, accounting, legal or administrative advisers, when necessary to comply with legal obligations or defend Spadico’s interests.
• Technology providers, hosting services, website maintenance, email services, cybersecurity services or management tools.
• Public authorities, official bodies, courts or tribunals when there is a legal obligation.

Any third parties processing data on behalf of Spadico must do so in accordance with data protection regulations and only following the relevant instructions.

7. International Data Transfers

As a general rule, Spadico does not intend to carry out international transfers of data outside the European Economic Area.

However, some technology providers or tools used for the operation of the website, hosting, analytics, communications or digital services may be located outside the European Economic Area or may involve international data processing. In such cases, Spadico will seek to ensure that such transfers are carried out with appropriate safeguards in accordance with the GDPR, such as adequacy decisions, standard contractual clauses or other legally recognised mechanisms.

8. Commercial Communications

Spadico may send commercial communications about its products, offers, promotions or news when the user has given consent or when there is a prior relationship with the customer and the communications refer to products or services similar to those previously contracted.

The user may unsubscribe from these communications at any time by following the instructions included in each communication or by contacting Spadico at info@spadico.com 

Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

9. User Rights

Users may exercise the following rights under the terms established by current regulations:

• Right of access to their personal data.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure of their data where applicable.
• Right to object to processing.
• Right to request restriction of processing.
• Right to data portability.
• Right not to be subject to automated decisions, including profiling, where applicable.
• Right to withdraw consent at any time.

To exercise these rights, users may send a request to info@spadico.com indicating the right they wish to exercise and providing the information necessary to verify their identity where required.

Likewise, if users believe that the processing of their personal data does not comply with current regulations, they may file a complaint with the Spanish Data Protection Agency.

10. Data Security

Spadico will apply the necessary technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration, disclosure or destruction.

However, users should bear in mind that no system for transmitting or storing information over the Internet is completely secure. Therefore, Spadico cannot guarantee absolute security against incidents beyond its control.

11. Accuracy of the Data Provided

The user guarantees that the personal data provided through the website is true, accurate, complete and up to date.

The user will be responsible for any direct or indirect damage or loss that may arise from providing false, inaccurate, incomplete or outdated data.

If the user provides data relating to third parties, the user declares that they have sufficient authorisation to do so and undertakes to inform such persons of the content of this Privacy Policy.

12. Minors

Spadico’s services are not aimed at minors.

Minors must not provide personal data through the website without the authorisation of their parents, guardians or legal representatives.

Spadico will not knowingly process personal data of minors without the required authorisation.

13. Links to Third-Party Websites

The Spadico website may contain links to third-party websites.

Spadico is not responsible for the privacy policies, legal terms, content or practices of such external websites. Users should review the relevant policies before providing personal data on third-party websites.

14. Cookies

The Spadico website may use first-party and third-party cookies to enable the proper functioning of the website, improve the browsing experience, analyse site usage and, where applicable, display content or communications adapted to the user’s interests.

The use of cookies is specifically regulated in the website’s Cookie Policy, where users can obtain detailed information about which cookies are used, for what purpose, who manages them and how they can be configured or rejected.

15. Changes to the Privacy Policy

Spadico may modify this Privacy Policy when necessary to adapt it to legislative changes, criteria issued by the supervisory authority, technical modifications, changes in data processing or improvements to the website.

When the changes are relevant, Spadico will seek to inform users through the website or by other appropriate means.

The version published on the website will be the version in force at any given time.

                                                                                                                              Last updated: 03/06/2026